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what to do? everything is in the driver manager, but the program does not see it. all required drivers have been installedI downloaded a troubleshooter and this is what I found:
USB Controller
Checks your USB controllers for Kinect for Windows v2 compatibility
Result: No supported USB 3.0 port detected
Kinect Connected
Checks if your system can detect Kinect for Windows v2 sensor
Result: No Kinect for Windows v2 sensor detected
Verify Kinect Software Installed
Detects if required drivers and services are installed
Result: Required Kinect software not detected